Non refundable & Cancellation Policy

NO REFUNDS & CANCELLATION POLICY 

Welcome to Luis Nieves Institute, founded by Prof. Dr. Luis Nieves CA-76

Your journey toward professional excellence begins here.

Dear Student,

We are delighted to welcome you to our institute, a leading institution in professional education for real estate, administration, and specialized services. To ensure a straightforward and satisfying educational experience, we’ve prepared this guide outlining our institutional policies.

Please read carefully:

1. Course Access

  • Immediate Access: Once enrolled, you’ll receive instant access to your courses via your registered email.
  • Access Duration: You’ll have access to course materials for the period specified at the time of purchase.

2. No Refunds & Cancellation Policy

  • Final Sales: All sales of digital products and services are final due to the nature of the content provided.
  • No full refunds are offered unless required by law. This policy includes:
    • Online courses
    • Virtual seminars
    • Digital subscriptions
    • Consulting, coaching, and content creation services
  • Exceptional cancellations: If LNU must cancel a course or program due to extraordinary circumstances, once it has been approved, you may choose one of the following: 
    • Partial refund with a standard reduction of $150 administrative fee.
    • Reschedule.
    • Select an alternative course.
      Approved refund processing may take up to 30 business days.

3. Duplicate Payments.

  • If you accidentally make a duplicate payment, email us at luisnievespr@outlook.com. Approved refunds will be processed within 30 business days.

4. Technical Support.

  • For technical assistance, contact us at luisnievespr@outlook.com or via WhatsApp at 787-942-5858.
  • Support Hours: Monday to Friday, 10:00 a.m. to 3:00 p.m.

5. Course Extensions.

  • You may request a 90-day extension before your access expires for a fee of $95.00. If your access has already expired, you may renew it within one year of expiration for a fee of $150.00. If more than one year has passed since your course or program expired, you will be required to retake the course with LNI approval.

  • Make your payment at:

6. Course Updates

  • Courses are regularly updated to keep content fresh and relevant. You’ll be notified of significant updates.

7. Privacy & Data Security

  • Your privacy is our priority. Please review our Privacy Policy for complete details.

8. Digital-Only Materials

  • All courses and content are 100% digital. We do not sell physical books or printed materials.

9. Privacy Policy & Website Terms

  • By accessing our site, you agree to our terms and conditions.
  • LNU does not provide legal, accounting, or tax advice through this website.
  • All information submitted becomes the property of LNU and may be used institutionally.
  • This site operates under the laws of the Commonwealth of Puerto Rico and the U.S. federal government.

10. Certificate Issuance Policy

  • Certificates are issued digitally within 30 calendar days after successful completion of all program requirements.
  • To be eligible, students must:
    • Complete all assignments with satisfactory performance
    • Have no outstanding balance
    • Submit a valid government-issued ID to nievescerti@outlook.com
    • Meet academic standards under Rule 9101 of the Academic Standards, pursuant to Law 10 of 1994
  • Corrections must be requested in writing.
  • Certificates are valid for two (2) years from the date of completion.

11. State Exam Enrollment

  • Once you receive your certificate, you may enroll in the Puerto Rico Real Estate Licensing Examination at
    https://revalidasonline.com

12. Accreditation & Licensing

Luis Nieves Institute—LNMO Caribbean is accredited by the Puerto Rico Department of State and the Board of Brokers, Salespersons, and Real Estate Schools.
Authorized under License CA-76 to offer official preparatory programs for the Puerto Rico Real Estate Licensing Examination.

13. Contact Information

  •  Email: luisnievespr@outlook.com
  • Phone: 787-942-5858
  •  Mailing Address: P.O. Box 190080, San Juan, P.R. 00919-0080

Legal Notice:
Luis Nieves Institute, founded by Prof. Dr. Luis Nieves, is licensed exclusively for professional certification and continuing education under Puerto Rico’s Law 10 of 1994.

© 1994–2026 Prof. Dr. Luis Nieves. All rights reserved.